is an Australian-owned independent premier hearing services provider focused on being the best...
As an independent hearing service provider we are FREE to choose any product that best suits our patients. Our advice is honest, objective and focussed on providing our patients with the best suited, discreet hearing instrument at a very competitive price.
We are a team of Hearing Specialists with a wealth of experience in the area of diagnostics and hearing rehabilitation. We DO NOT take short cuts and will always take our patient's hearing concerns seriously. We believe that a thorough diagnostic process is a requirement to achieve the best hearing outcomes.
We believe that good old-fashioned service is a foundation for establishing an ongoing relationship with our patients. We act efficiently and responsibly to ensure that your experience with us is always positive.
Best Hearing Aids
WE GUARANTEE TO BEAT ANY
WRITTEN QUOTE FROM
ANY HEARING CLINIC
All you have to do is schedule a FREE
hearing aid discussion consultation with our audiologist and attend with a copy of your latest hearing test and a written quote from any hearing clinic and we guarantee to beat their quote and deliver it with a world class service.
Please ring our
office or e-mail us to schedule
your FREE consultation at your
We provide a range of services to both adults and children, Private and Public patients, through a referral from your family doctor, your Ear, Nose and Throat Specialist, a Speech Pathologist, via a Commonwealth Hearing Services Program (HSP) or if you just walk in.
Subsidized services are available for eligible age pensioners, disability allowance holders, DVA veterans, and clients of CSR Australia referred by a case manager. Subsidized services include FREE hearing tests, subsidized digital hearing aids and ongoing care and services for your hearing and the aids.
Whether you are just curious about your hearing, your loved ones are suggesting you might have a hearing problem, you would like to have your child tested or just need some ear plugs we provide a wide range of services and products to suit your needs.
FREE hearing checks (for adults over the age of 55 with pass or fail outcome only)
Diagnostic Hearing Assessment (for adults)
Diagnostic Hearing Assessment (for children over the age of 12 months)
Digital hearing aids of ALL leading brands and models
We are accredited to provide FREE hearing tests and FREE hearing devices to eligible pensioners/DVA cardholders and successful WorkCover and TAC claimants.
Pre-employment test including Aviation, Police, Industrial and Dive Medical
DVA Investigation of Disability Assessment
Hi-Fi Musician's earplugs
Custom earplugs for swimming, sleep and noise control
Hearing aid care, batteries and accessories
A quick and accurate screening procedure carried out by our hearing specialists, designed to definitively state if your hearing is normal or there is a hearing loss and recommend further course of action (pass or fail outcomes). This will include a brief discussion of your concerns and give you an opportunity to ask questions from our audiologists at no cost to you. Please ring for a FREE consultation on 03 9530 6120 or e-mail
Commonwealth Hearing Services Program
Some of our patients may be eligible for FREE hearing services provided by the Commonwealth Hearing Services Program. These services are available to Australian Citizens and permanent residents who hold:
a Pensioner Concession Card
a Sickness Allowance
a Gold Repatriation Health Card issued for all conditions
a White Repatriation Health Card issued for hearing loss
a dependent of a person in one of the above categories
If you believe you are eligible for the above services - please ring us and we will check your eligibility and arrange the necessary paperwork for you over the phone. Alternatively please press the button below and apply for the hearing services online. Follow the instructions and bring a signed referral from your family doctor to your next consultation with us.
Adult diagnostic hearing assessment is designed to identify a degree and type of hearing loss and provide the audiologist sufficient information to decide on the best course of action to manage your hearing concerns. The hearing assessment will typically include a comprehensive case history, Pure Tone Audiometry, where hearing is assessed under the headphones in a sound treated environment, to determine the hearing thresholds (softest sound audible to a patient). This is done through both air and bone conduction (various types of headphones.) Frequently this procedure is accompanied by tympanometry, to confirm the middle ear status as well as speech discrimination testing and speech-in-noise testing to evaluate the impact of loss and confirm accuracy of results. Diagnostic consultation will include a comprehensive report to your doctor or for your record. For diagnostic consultation please ring 03 9530 6120 or e-mail
Free Hearing Check
Once we assess your hearing and if we mutually decide that hearing aid(s) are the best course of action we will discuss in depth your hearing aid options and schedule an extended consultation for the purpose of fitting your new hearing aids.
Electroacoustic Fitting and Verification
We utilize a wide range of sophisticated electro-acoustic fitting equipment and in-depth audiological knowledge to set the hearing instrument to best reflect your hearing requirements. All the outcomes are verified in both the clinical and real life settings and day to day care and maintenance of hearing aids you've selected is discussed and practiced.
Fine tuning and Follow Up
We routinely request that you return to discuss your hearing experiences to assist us to fine tune your devices to better reflect your hearing needs. Once the aids are optimally tuned our relationship does not end - we are available to support you and to maintain your new hearing instruments to ensure best possible hearing outcomes.
Annual Aid Adjustment
We recommend a review of your hearing and hearing goals as well as checking, cleaning and adjusting your hearing aids once a year. We have learned from experience that when the hearing aids are serviced regularly they work more reliablyand have fewer break downs.
Hearing Aid Fitting Procedure
We are happy to asses children 12 months of age or older. Assessing child's hearing usually involves conditioning young children to respond to presented sounds through a speaker using play (e.g., looking for a puppet/toy to appear once a sound is presented). For children 3 years of age or older ear specific adult-like procedures are used with headphones over the ears. In addition to determining a child's hearing levels, paediatric audiologists will also assess each child's middle ear status using tympanometry. Young children (particularly those younger than 7 years of age) are more susceptible to middle ear problems (often referred to as glue ear) as their middle ear systems are still developing. For a paediatric consultation please ring 03 9530 6120 or e-mail
Paediatric Hearing Assessment
While tinnitus is a fairly common problem, there are many effective methods to treat (or at least reduce the impact of) the sensation.
The first step to effective manage tinnitus is to find an underlying cause. You should have a medical examination with an ENT specialist and a consultation with an audiologist. A full hearing evaluation should be conducted by an audiologist as a part of the investigative process.
Tinnitus can be associated with conditions that occur at all levels of the auditory system. Some of these conditions are:
Middle ear infections
Noise induced or age-related hearing loss
Auditory nerve problems
Once the cause is identified a range of tinnitus management options can be discussed.
Musician's Ear Plugs
Designed to replicate the natural response of the open ear. Sound heard with these earplugs has the same quality as the original, only quieter.
Custom Swim Plugs
Our swimmer's ear plugs are made from hypoallergenic materials and are designed for safe and comfortable wear. They are ideal to protect a perforated ear drum or to keep the water out when you are swimming or surfing. They are moulded to the shape of your ears and will not fall out.
These ear plugs are designed to be worn when exposure to noise is unavoidable. They provide a safe environment when working in the noisy trade. They can also be used as "snore-relief" or sleep plugs - an effective way to block out snoring and road noises.
Shooter's Ear Plugs
Industrial/Sleep or Monitoring
Designed for comfortable wear and to prevent damage from high
impact noise of fire arms.