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is an Australian-owned independent premier hearing services provider focused on being the best...

As an independent hearing service provider we are FREE to choose any product that best suits our patients. Our recommendations are honest, objective and focussed on providing our patients with the best suited, discreet hearing instrument at a very competitive price.



Best Audiology

We are a team of Hearing Specialists with a wealth of experience in the area of diagnostics and hearing rehabilitation. We DO NOT take shortcuts and will always take our patients' hearing concerns seriously. We believe that a thorough diagnostic process is needed to achieve the best hearing outcomes.


Best Service

We believe that good old-fashioned service is a foundation for establishing an ongoing relationship with our patients. We act efficiently and responsibly to ensure that your experience with us is always positive.

Best Hearing Aids






     All you have to do is schedule a FREE

hearing aid discussion consultation with our audiologist and attend with a copy of your latest hearing test and a written quote from any hearing clinic and we guarantee to beat their quote and deliver it with a world class service.


Please ring our

                office or e-mail us to schedule

your FREE consultation at your


We provide a range of services to both adults and children, Private and Public patients, through a referral from your family doctor, your Ear, Nose and Throat Specialist, a Paediatrician, a Speech Pathologist, via a Commonwealth Hearing Services Program (HSP) or if you just walk in.


Subsidized services are available for eligible age pensioners, disability allowance holders, DVA veterans, and clients of CSR Australia referred by a case manager. Subsidized services include FREE hearing tests, subsidized digital hearing aids and ongoing care and services for your hearing and the aids.


Whether you are just curious about your hearing, your loved ones are suggesting you might have a hearing problem, you would like to have your child tested or just need some ear plugs we provide a wide range of services and products to suit your needs.



  • FREE hearing checks (for adults over the age of 55 with pass or fail outcome only)

  • Diagnostic Hearing Assessment (for adults)

  • Diagnostic Hearing Assessment (for children over the age of 12 months)

  • Digital hearing aids of ALL leading brands and models

  • We are accredited to provide FREE hearing tests and FREE hearing devices to eligible pensioners/DVA cardholders and successful WorkCover and TAC claimants.

  • Pre-employment tests including Aviation, Police, Industrial and Dive Medical

  • DVA Investigation of Disability Assessment

  • Tinnitus management

  • Hi-Fi Musician's earplugs

  • Custom earplugs for swimming, sleep and noise control

  • Hearing aid care, batteries and accessories

A quick and accurate screening procedure carried out by our hearing specialists, designed to definitively state if your hearing is normal or there is a hearing loss and recommend further course of action (pass or fail outcomes). This will include a brief discussion of your concerns and give you an opportunity to ask questions from our audiologists at no cost to you. Please ring for a FREE hearing health check consultation on 03 9530 6120 or e-mail

Commonwealth Hearing Services Program

Some of our patients may be eligible for FREE hearing services provided by the Commonwealth Hearing Services Program. These services are available to Australian Citizens and permanent residents who hold:

  • a Pensioner Concession Card

  • a Sickness Allowance

  • a Gold Repatriation Health Card issued for all conditions

  • a White Repatriation Health Card issued for hearing loss

  • a dependent of a person in one of the above categories


If you believe you are eligible for the above services - please ring us and we will check your eligibility and arrange the necessary paperwork for you over the phone. Alternatively please press the button below and apply for the hearing services online. Follow the instructions and bring a signed referral from your family doctor to your next consultation with us.

Diagnostic Audiology

Adult diagnostic hearing assessment is designed to identify a degree and type of hearing loss and provide the audiologist sufficient information to decide on the best course of action to manage your hearing concerns. The hearing assessment will typically include a comprehensive case history, Pure Tone Audiometry, where hearing is assessed under the headphones in a sound treated environment, to determine the hearing thresholds (softest sound audible to a patient). This is done through both air and bone conduction (various types of headphones.) Frequently this procedure is accompanied by tympanometry, to confirm the middle ear status as well as speech discrimination testing and speech-in-noise testing to evaluate the impact of loss and confirm accuracy of results. Diagnostic consultation will include a comprehensive report to your doctor or for your record. For diagnostic consultation please ring 03 9530 6120 or e-mail

Free Hearing Check

Once we assess your hearing and if we mutually decide that hearing aid(s) are the best course of action we will discuss in depth your hearing aid options and schedule an extended consultation for the purpose of fitting your new hearing aids.

Electroacoustic Fitting and Verification

We utilize a wide range of sophisticated electro-acoustic fitting equipment and in-depth audiological knowledge to set the hearing instrument to best reflect your hearing requirements. All the outcomes are verified in both the clinical and real life settings and day to day care and maintenance of hearing aids you've selected is discussed and practiced.


Fine tuning and Follow Up

We routinely request that you return to discuss your hearing experiences to assist us to fine tune your devices to better reflect your hearing needs. Once the aids are optimally tuned our relationship does not end - we are available to support you and to maintain your new hearing instruments to ensure best possible hearing outcomes.

Annual Aid Adjustment

We recommend a review of your hearing and hearing goals as well as checking, cleaning and adjusting your hearing aids once a year. We have learned from experience that when the hearing aids are serviced regularly they work more reliably and have fewer break downs.

Hearing Aid Fitting Procedure

We are happy to assess children from 12 months onward. Assessing toddler's hearing usually involves conditioning them to respond to presented sounds through a speaker using a toy (e.g., looking for a puppet/toy to appear once a sound is presented). For children 3-4 years of age or older ear specific adult-like procedures are used with headphones over the ears. In addition to determining a child's hearing levels, paediatric audiologists will also assess each child's middle ear status using a middle ear analyzer machine (tympanometer) . Young children (particularly those younger than 7 years of age) are more susceptible to middle ear problems (often referred to as glue ear) as their middle ear systems are still developing. For a paediatric consultation please ring 03 9530 6120 or e-mail

Paediatric Hearing Assessment

Tinnitus Management

While tinnitus is a fairly common problem, there are many effective methods to treat (or at least reduce the impact of) the sensation.


The first step to effective manage tinnitus is to find an underlying cause. You should have a medical examination with an ENT specialist and a consultation with an audiologist. A full hearing evaluation should be conducted by an audiologist as a part of the investigative process.


Tinnitus can be associated with conditions that occur at all levels of the auditory system. Some of these conditions are:


  • Impacted wax

  • Middle ear infections

  • Noise induced or age-related hearing loss

  • Vascular problems

  • Ménière's disease

  • Ototoxic medications

  • Migraine

  • Epilepsy

  • Auditory nerve problems


Once the cause is identified a range of tinnitus management options can be discussed.

Musician's Ear Plugs

To assist professional or amature muscians or people with oversensitive ears (hyeracousis) we are able offer custom-made musician's ear plugs. Designed to replicate the natural response of the open ear, musician's ear plugs replicate normal quality of sound quality, lowering the volume to a safe and comfortable level. 


Custom Swim Plugs

Our custom-made swimmer's ear plugs are laser-cut for a precise fit from hypoallergenic materials and are designed for safe and comfortable wear. They are ideal to protect a perforated ear drum or to keep the water out when you are swimming or surfing to prevent infection or discomfort. They are moulded to the shape of your ears and will not fall out.


These ear plugs are designed to be worn when exposure to noise is unavoidable. They provide a safe environment when working in the noisy trade. They can also be used as "snore-relief" or sleep plugs - an effective way to block out snoring and intrusive road noises.


Shooter's Ear Plugs

Industrial/Sleep or Monitoring

Designed for comfortable wear and to prevent damage from high

impact noise of fire arms.

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